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SHIPPING AND DELIVERY POLICY 

Welcome to rainbowfabric, where every order is more than just a transaction—it’s the start of a delightful journey from our shelves to your hands. We understand that receiving your chosen accessories should be as satisfying as discovering them, and we strive to make that experience smooth, clear, and reliable. 

 

For clarity, “we,” “us,” and “our” refer to rainbowfabric, managed by Eperimotion Technologies Private Limited. The terms “you,” “your,” and “customer” apply to everyone who visits, browses, or makes a purchase on our platform. This policy explains how we handle shipping, typical delivery timelines, and what you can expect as your order moves toward you. 

 

By choosing to shop with us, you accept the guidelines outlined below, so we encourage you to read this policy fully to understand the process and enjoy complete peace of mind when placing your order. 

Shipping Locations 

No matter where life takes you across India, Rainbowfabric is ready to deliver your favorite accessories straight to your doorstep. We currently serve all areas covered by our serviceable pin codes, ensuring your shopping experience is convenient and accessible. 

 

At this time, we do not ship outside India, but we are constantly exploring ways to expand our reach. Your enthusiasm inspires us to grow, and we hope to bring our products to more places in the future. 

Processing Time 

After you place your order, our team gets to work carefully preparing it for shipment. Typically, this preparation takes between 1 and 2 business days, with weekends and public holidays excluded from this timeline. 

 

Once your order is packed and ready for delivery, we will send you a confirmation email containing all the important details so you know exactly what to expect next. 

 

We take pride in handling each order with care, ensuring your chosen accessories are ready to reach you quickly and safely. Your patience helps us maintain this quality, and we are excited to get your selections on their way to you. 

Delivery Timeline 

At rainbowfabric, we aim to get your chosen accessories into your hands as efficiently as possible. In most cases, deliveries take between 3 and 8 business days, depending on where you are and the courier options available in your region. 

 

We focus not only on timely delivery but also on careful handling. Each item is thoughtfully packaged so it arrives in excellent condition, ready for you to enjoy. Your excitement is important to us, and we want every delivery to feel seamless and satisfying.  

If Delivery Fails 

Sometimes, deliveries may not reach you due to reasons like an incorrect address, the recipient being unavailable, or refusal to accept the package. In such situations, the order will be returned to our warehouse for safekeeping. 

 

If this happens, you can easily contact us to arrange a re-delivery. To help ensure a smooth experience, please confirm that your delivery information is complete and accurate, and that someone will be present to receive your package when it arrives. 

 

We want every order to reach you without hassle, and your attention to these details helps us make your shopping experience seamless and worry-free. 

Damaged or Lost Shipments 

At rainbowfabric, we handle every order with care to ensure it reaches you safely. However, if your package arrives damaged or shows signs of tampering, we are here to support you every step of the way. 

 

In such situations, please: 

  • Reach out to our support team within 48 hours of receiving your order 
  • Provide clear photos of both the packaging and the product 

 

Once we have the details, we will investigate promptly and work to resolve the issue as quickly as possible. 

 

If a shipment is lost during transit, we will work with our courier partners to verify the situation and provide you with a choice of a full refund or a replacement, whichever fits best. 

Connect With Us 

We’re here to make your shopping experience smooth and worry-free. If you have any questions, concerns, or would like more details about your delivery, our friendly team is ready to help. You can contact us anytime at eperimotiontechnologiespvtltd@gmail.com, and we will respond as quickly as possible to provide the support you need.